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Support Request

Product: FORScan for Windows - free

Please select your issue:

General
  What are FORScan versions? What are the differencies?
  Why FORScan doesn't show function Y for my car? When this function will be added?
  Why number of functions for my car is less than for the same model of the next generation?
  Do you plan to create a version for Linux, Mac OS, Windows Phone?

Licensing and Installation
  What is Extended License, why and when do I need it?
  How can I purchase Extended License?
  How can I get free trial Extended License?
  How can I get Extended License after trial period?
  What are limitations of free trial Extended License?
  Where do I get Activation Code for my free trial Extended License?
  What is the difference between Extended License key and Activation Code?
  What is the Hardware ID and how to get it?
  How to generate, download and install my free trial Extended License key?
  I have generated and downloaded license key, but my Windows cannot open it. Help!
  FORScan doesn't accept Extended License key, why?
  I have re-installed Windows (updated PC etc) and Extended License key has been lost. What to do?

Adapters
  What adapter should I purchase for FORScan for Windows?
  Why should I use more expensive "recommended" adapter instead of regular ELM327?
  What are possible problems if I use "regular" ELM327 instead of "recommended" adapter?

Technical issues
  Error "No adapter found. Please check connection and try again"
  Error "Unable to connect to vehicle. Please make sure the ignition key is ON and try again"
  Error "Unable to identify the vehicle. Please contact developers"

Forum
  Do I need account on FORScan forum to obtain paid FORScan Products?
  Do I need account on FORScan forum to obtain free 2 month trial Extended License?
  So what do I need the account on FORScan forum for?
  How can I register account on FORScan forum?
  How do I get the invitation code for the forum registration?
  I forgot my username and/or password, what do I need to do?
  I have reset my password but still cannot login, why?


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