FORScan frozen

Testing new functions
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invigilator
Posts: 5
Joined: Tue Apr 03, 2018 4:22 am
Vehicle: 3.5L GTDI 10R80

FORScan frozen

Post by invigilator » Sat Oct 13, 2018 4:14 am

Hi
I've been keep using FORScan most recent beta software but having intermittently FORScan frozen issues while in the data streaming mode. I'm using a J2534 adapter (Kvaser leaf). Is there anyway I can post some more information to help figuring out this issue?

FORScan
Site Admin
Posts: 2568
Joined: Fri Jun 13, 2014 2:21 am

Re: FORScan frozen

Post by FORScan » Mon Oct 15, 2018 4:23 am

Yes, please contact our support team (just PM to FORScan user) and provide logs (debug information), thank you.

Andyfocus
Posts: 71
Joined: Sun Sep 16, 2018 1:35 pm
Vehicle: ford focus 1.0 ecoboost (100ps) 2017

Re: FORScan frozen

Post by Andyfocus » Mon Oct 15, 2018 1:29 pm

yeah had this issue too , i put it down to using different "cans" , soon as i only used one "can" it worked fine , so solution was only use the modules that are using either the hs or ms can network. was fine while in read out but when going to graphic displays it freezes and no longer asks to keep flicking the hs ms switch.

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