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Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Sat May 11, 2019 5:06 am
by FORScan
Extended License was added in FORScan v2.3.0 and available since that time. Extended License protection system is 3rd party development licensed by us. Unfortunately, in some very rare cases (app. once per 500 installations) it didn't work for unknown reason: even although Extended License key is valid and installed properly, it doesn't unlock the Extended License. So we had to upgrade/replace the protection system in order to fix the problem. So now we have old Extended License keys (generated and used in FORScan v2.3.0..v2.3.21) and new Extended License keys (generated and used starting from FORScan v.2.3.22). It must be noted that Extended License functionality is identical for both new and old keys.

Unfortunately, it is not technically possible to provide full compatibility between old and new keys. Extended License keys are now forward compatible: old keys work only in FORScan versions prior to v2.3.21 (inclusively). New keys work in both new (v2.3.22+) and old (v2.3.21-) versions. So now we need all existing users to change their license keys. To provide a smooth process, we have dediced to make a transition period. During this period that is planned to be 3-6 months or so, we will release 2 versions of FORScan for Windows: version that supports old keys and version that supports new keys. If user installs the version with old keys, it doesn't need to do anything with the license key and everything will work as before. Version with new keys will require new keys to be generated and installed. Users who have free 2 months license will need to generate, download and install new license keys. Users who have paid license will just need to retry the activation with their activation code.

After transition period only version with new Extended License keys will be available.

Re: Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Sat May 11, 2019 8:24 pm
by Airborne_Ape
Are you saying there is no way for users who bought a lifetime licence (for old versions up to 2.3.21) to transition their old purchased key to a new key?

Re: Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Sat May 11, 2019 10:13 pm
by lenko
Have lifetime license and downloaded for old keys, updated and it works.

Re: Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Mon May 13, 2019 8:52 am
by ford18
Users who have paid license will just need to retry the activation with their activation code.

Re: Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Thu May 16, 2019 2:05 am
by mtech
How do users with an old key transition to a new key?

Re: Note about old/new Extended License keys (starting from FORScan v2.3.22)

Posted: Fri May 17, 2019 4:32 am
by omar302
I have a lifelong licence. I installed the version with new license key and used the same activation key I received when I purchased the lifelong licence and it worked. Very simple.