Standard and Extended licenses for Windows, version 2

Any issues related to FORScan application
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FORScan
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Standard and Extended licenses for Windows, version 2

Post by FORScan »

This is v2 version of the document that brings it in line with existing Extended License functionality. Previous version (that isn not actual since now) can be found here.

Table of contents

1. Introduction
2. Free and paid Extended Licenses
3. Obtaining paid long term or lifelong Extended License
4. Obtaining free 2 month trial Extended License
FORScan
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1. Introduction

Post by FORScan »

In the 2.2.* branch we introduced new terms: Standard License and Extended License for Windows versions of FORScan.

Standard license is the default one distributed with FORScan. Anyone who has downloaded and installed FORScan version for Windows already has Standard license, so no need to install it separately. FORScan under Standard license is fully functional, except some functions that are available under Extended license only. Extended license is not provided by default and has to be obtained as described below.

The objectives of the Extended license:

1. Limit access to critical or dangerous functions.
2. Take payment for functions that are most time/resource consuming in impementation.

So in other words, if you are a FORScan user, you will have only 2 cases when you need the Extended license:

1. If you want to help to the FORScan project financially, as we have no donation.
2. If you need an access to a function that is available under Extended license. If it is your case, please do not try to inquire for Extended License unless you see the following message:

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List of functions that require Extended license:

Note: the functions may be implemented not for all models. Please either check for your car support in Change Log on the Products page, or check for the function presence in the functions' list when FORScan is connected to the vehicle,

Service -> PATS Programming
Service -> TCM Adaptive Learning for vehicles with Powershift transmission 6DCT250 (DPS6)
Configuration and Programming -> All functions

Other functions do not require Extended License.
FORScan
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2. Free and paid Extended Licenses

Post by FORScan »

When Extended License functionality was introducted in 2015, only free 2 month trial licenses were available. Users had to generate License Key manually, account on our forum was required. When licenses expired, users were able to generate new one in the same way.

In March 2018 we introduced paid Extended Licenses for 1,3,5 years or lifelong. Advantages of the paid Extended License against free 2 month trial are:
  • Paid license has activation process instead of registration, thus it is much easier. There is no need for manual license key generation, downloading, installation etc.
  • Activation Code provided for paid licenses is valid during the whole license validity period. In case of laptop replacement, Windows reinstallation etc the Activation Code can be used again. In case of free trial license, user has to manually generate and install new key every time.
  • Starting from May 21, 2021, the support service is limited to FORScan users who purchased one of paid products (FORScan Lite for iOS, Android or paid FORScan Extended License).
  • In the future paid Extended LIcense users may have access to certain features that are not available under free license.
FORScan
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3. Obtaining paid long term or lifelong Extended License

Post by FORScan »

You can purchase Extended License on the Products page through our partner's site (MyCommerce/ShareIt). You can order 1, 3, 5 years or lifelong license.

As soon as your payment is processed, the shop will show you order/confirmation page that contains Activation Code, and also will send you the confirmation email that contains the Activation Code and installation instruction. It will look like the following:

Code: Select all

License key for unlocking the product

The product is licensed to John Smith.

Please note that you will not receive a delivery by postal mail.

The license key for "FORScan 3 years Extended License for 1 PC" is listed below. You will need this license key to complete the process and activate the product. The license key and the text below originate from the software publisher and may be written in another language.

Your activation code for 1 FORScan Extended License(s) is:

FSEL-XYZK-1234-ABCD

The following information is from Aleksey Savin and may be written in another language:

Thanks for using FORScan!

Please activate your license(s) as the following:

1) Run FORScan and go to the About section (last item in the main menu).
2) Press "Enter Activation Code" button.
3) In the dialog opened please enter the activation code you received in email. Note: we strongly recommend copy & past the code (not type manually) to avoid mistakes.
4) Wait for activation result and confirm restart of FORScan. Note: if activation fails, please check your PC firewall settings and make sure FORScan outcoming connections are not blocked.
5) After restart the Extended License is installed and application is ready for use.

The activation code is valid during the whole license validity period. In case of laptop replacement, Windows reinstallation etc you may need to use the code to activate FORScan Extended license again. Please keep the activation code safe.

In case of problems with activation, please contact FORScan Support Team.
Please install the Activation Code as instructed in the email received:
  • Select Activation Code (all symbols, but without any extra characters) and copy it to the clipboard (usually with right mouse click and popup menu or hot keys)
  • Go to the About section of the FORScan application and press "Enter Activation Code".
  • In the dialog opened, please copy Activation Code from the clipboard to the input field.
  • Run activation and confirm restart when FORScan asks about it
After restart application is ready to work.

If activation doesn't go through, please try/check the following:
  1. Temporarily disable firewall, if it helps please add FORScan to the "white" list.
  2. If it doesn't work after disabling firewall, the problem may be in the Internet Explorer settings. FORScan uses Windows system (Internet Explorer) for Internet connection. Run Internet Explorer and try to open FORScan site by HTTPS. If it doesn't work, please check and fix Internet Explorer settings.
If activation was successful, but FORScan still shows Standard License after restart, please check date on your PC, as it must be correct.

It is also important to note the following:
  • Internet connection is required at the moment of activation. After activation, FORScan doesn't require Internet connection.
  • Activation Code is not one-time code. It needs to be used again to activate the Extended License if activation is lost for some reason. It is recommend to store the Activation Code in safe place. If Activation Code is lost, you can request it from FORScan support team.
  • One license is supposed to be used on a single PC by a single person (license owner).
FORScan
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4. Obtaining free 2 month trial Extended License

Post by FORScan »

Here is step-by-step instruction:

1. Copy the Hardware Id from the About chapter of FORScan:

Image

Important note: you need the hardware id of the equipment that directly works with your vehicle. So if you have a desktop and laptop, and you use the desktop to review the logs and the laptop is used to connect to your vehicle, you need to get the Hardware Id of you laptop!

2. Generate trial license using this link:

Generate free 2 month trial license

with the following information:
  • Your First and Last name
  • Contact email
  • Hardware Id obtained on the step #1
3. Submit the request and wait until it is processed (may take up to several hours). As soon as the processing is completed, you will be notified by email. If email has not been received after 8 hours, please check spam folder of your mailbox.

4. Please follow instructions in the received email to download and install free 2 month trial Extended License key.

5. FORScan with correctly applied extended license should look like this:

Image
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