Extended license won't load

Any issues related to FORScan application
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Starfighter707
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Extended license won't load

Post by Starfighter707 »

Hello

I've been struggling some days now to get the Extended trial version of Forscan. Already tried the solution given by f-wolf in this post:
viewtopic.php?f=5&t=5775http://forscan. ... f=5&t=5775

As you can see in the pic I've added below the '.key' is registered correctly in the Windows registry and the hardware ID between Forscan and the '.key' file is matching.
Forscan_RegEdit.png
Forscan_RegEdit.png (748.8 KiB) Viewed 402 times
In the next pic you can see that the '.key' file is still valid and also there you can see the hardware ID is matching. Also visible there is the time of the PC itself and this date is the current one and before the expiration date.
Forscan_Date.png
Forscan_Date.png (100.04 KiB) Viewed 402 times
Also I'm running Forscan as Administrator.

To be honest I don't know what else I can do to get the Extended trial license being acknowledged by Forscan.

Hopefully somebody knows more how to resolve this issue.
Ecmbuster
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Re: Extended license won't load

Post by Ecmbuster »

The windows registry? :lol:
Maybe you should take a look at this.
License how to.pdf
(493.48 KiB) Downloaded 24 times
The last person that posted the HEX data from the registry also posted the last Porn Movie title previously watched.
Do not ask for help in PM. Use the forum to ask and answer questions!
Starfighter707
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Vehicle: Mazda3, 2.2 diesel, 150pk, 2017

Re: Extended license won't load

Post by Starfighter707 »

The document you've added is the same as the already step by step plan described by user f-wolf.
I've done this and as you can see the key is being registered but somehow looks like Forscan does not acknowledge this key as the program remains standard in stead of Extended.
Ecmbuster
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Re: Extended license won't load

Post by Ecmbuster »

6 hardware ID's in that image?
One question though. Windows 10 right and it worked previously and if not, what processor on the laptop?

if the laptop is not equipped with an ARM processor, completely trash all the keys / remove and delete.
Completely remove FORScan and reboot.
Use a registry cleaner and reboot again. **CCleaner works fine, Little Registry Cleaner is as good**.
Install FORScan and go back to the page and download the CORRECT license for the CORRECT hardware number attached to that laptop.
Cut and paste that key from the download folder to C:\Program Files (x86 )\Forscan
Open FORScan "Load License Key" and access that specific key inside the FORScan folder and click "OK". FORScan will restart.
Post your results.
Do not ask for help in PM. Use the forum to ask and answer questions!
Starfighter707
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Joined: Fri Jun 11, 2021 2:35 pm
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Re: Extended license won't load

Post by Starfighter707 »

The steps you're describing now I already did several times but to be 100% sure I've done it again but unfortunately it's not working.

Actually there are 3 different hardware ID's and it's cause of following reasons:
* 1 hardware ID if you start up Forscan without administrator rights
* 1 hardware ID if you start up Forscan with administrator rights
* 1 hardware ID is coming form Forscan 2.3.40 to test if maybe there was a problem in version 2.3.41

When I now want to generate a new key for the hardware ID of this laptop I'm getting following message 'License key with such Hardware ID already exists'. But this is also strange cause I was able to generate 2 keys for each hardware ID.

Anyway the hardware ID for Forscan with administrator rights is listed in those 6 hardware ID's so I have reused that one.

My PC has following specs and it's the first time I'm trying to install Forscan on this laptop:
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16,0 GB (15,8 GB usable)
System type 64-bit operating system, x64-based processor
Ecmbuster
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Re: Extended license won't load

Post by Ecmbuster »

For what possible reason would anyone run FORScan under administrator rights?
In all the years running this software, it is run as a normal application.
The hardware ID's is your problem, so stop running the program with "administrator rights".

It always has been ONE hardware ID per machine.

Start from the beginning and generate a normal license with the correct hardware ID.
Make sure everything you created is deleted, cleaned and trashed. Reboot the machine.
Paste the license into the correct folder and Open FORScan and point to to the correct license.
Do not ask for help in PM. Use the forum to ask and answer questions!
tractmec
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Re: Extended license won't load

Post by tractmec »

Starfighter707 wrote:
Tue Jun 15, 2021 9:11 am
The steps you're describing now I already did several times but to be 100% sure I've done it again but unfortunately it's not working.

Actually there are 3 different hardware ID's and it's cause of following reasons:
* 1 hardware ID if you start up Forscan without administrator rights
* 1 hardware ID if you start up Forscan with administrator rights
* 1 hardware ID is coming form Forscan 2.3.40 to test if maybe there was a problem in version 2.3.41

When I now want to generate a new key for the hardware ID of this laptop I'm getting following message 'License key with such Hardware ID already exists'. But this is also strange cause I was able to generate 2 keys for each hardware ID.

Anyway the hardware ID for Forscan with administrator rights is listed in those 6 hardware ID's so I have reused that one.

My PC has following specs and it's the first time I'm trying to install Forscan on this laptop:
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16,0 GB (15,8 GB usable)
System type 64-bit operating system, x64-based processor
Ecmbuster wrote For what possible reason would anyone run FORScan under administrator rights?
In all the years running this software, it is run as a normal application.
The hardware ID's is your problem, so stop running the program with "administrator rights".

It always has been ONE hardware ID per machine.

Start from the beginning and generate a normal license with the correct hardware ID.
Make sure everything you created is deleted, cleaned and trashed. Reboot the machine.
Paste the license into the correct folder and Open FORScan and point to to the correct license.
Apparently it is not true in Windows 10 that there is ONE hardware ID in FORScan as I just tried Forscan running Standard License under Administrator in My WIN10Pro 21H1 Machine and the Hardware ID under Administrator and under the Normal User Hardware ID(In my case running under a Microsoft Account) are totally different.

Interestingly if you attempt to load the License generated with the Normal user Hardware id while Running as administrator, Forscan will restart and fail to load the trial key but when you start Forscan again under your Normal User Forscan will show as Extended licensed!

I was unable to generate a trial license with the ADMIN Hardware ID as I have six active and get "You cannot generate more licenses than you have now" so it appears we are limited to six active trials!

Interestingly this does not happen on any of my WIN 7 machines. Running as Administrator turns up the same Hardware Id as running as a normal user!

Appears to be a Quirk in Windows 10?
smartguy69
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Re: Extended license won't load

Post by smartguy69 »

I have seen this many times across the forum and I had this problem first until I realised that when you ask FORScan to load the licence, the licence you have downloaded ISN'T where FORScan looks as it's in your download folder.

Other method for getting and loading licence is this:

Open FORScan
Click Steering Wheel icon at bottom of menu
Click copy to clipboard - this copies the Hardware ID

Go to FORScan download and get free licence option
https://forscan.org/support/prepare_tri ... hp?lang=en
Enter personal details
Press Paste where it says Hardware ID
Press generate
Download
FORScan may send you email with a link to download the licence

When you have downloaded your file remember it is is your DOWNLOADS folder
Copy the file

Go to:
My PC
Drive C:
Programs (x86)
FORScan

Paste the licence in the FORScan folder

Open FORScan
Click Steering Wheel Icon at bottom of menu
Load Licence
Click Ok on Next screen
On next screen FORScan folder will open
Click on your licence
Press OK
Attachments
Forscan Licence Load Instructions.pdf
(749.02 KiB) Downloaded 13 times
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