2013 Edge lost communication with touch screen

Any issues related to FORScan application
Post Reply
Boosted16
Posts: 1
Joined: Sat Mar 04, 2017 3:43 am
Vehicle: 2016 F-150 Lariat Sport FX4 3.5EB 502A

2013 Edge lost communication with touch screen

Post by Boosted16 » Tue Feb 18, 2020 1:43 am

Hi guys recently got a 2013 edge limited with 60,000km. When you manual start (push start) the HVAC blower blows on full blast and the sync screen is black meanwhile on the right gauge cluster display it says "temporarily lost connection with touch screen". One you hit the power button on the stereo the screen turns on and everything works as normal. When you remote start the vehicle the screen stays black, no HVAC at all, no heated seats, nothing. And yes in the instrument panel all remote settings are set to auto and it is -20°C here. Also noticed when you open the car door when it is off the sync screen doesn't light up. It's like it's not getting a power signal without manually turning it on. Also not sure if this affects anything but the door keypad also doesn't work, I think the 7/8 button is stuck in as all keys are unresponsive and don't light up the keypad except for the 9/0 key which by pressing it, it will lock the doors without even hitting the 7/8 key. I've been trying to use forscan to figure out the issue but I only find f150 or super duty forscan pages. Only DTC on forscan is on the HVAC Module and says lost connection with BCM. Any suggestions?

Post Reply