climate control and entertainment not working on touch screen

Any issues related to FORScan application
winger19
Posts: 6
Joined: Thu May 09, 2019 3:14 pm
Vehicle: 2013 lincoln mx v6 305hp

climate control and entertainment not working on touch screen

Post by winger19 » Fri Jul 12, 2019 12:43 am

I was working on activating navigation on my 2013 mkx and after finally getting navigation up I lost the use of my climate controls and entertainment features on the touch screen .I then removed navigation , still not working . Tried master reset but it didn't take either.Wondering if I went back to old 3.10 software version it would do the trick , thanks in advance for any help given ...Dave

denbo
Posts: 563
Joined: Mon Feb 06, 2017 3:00 pm
Vehicle: ford focus 16 zetec

Re: climate control and entertainment not working on touch screen

Post by denbo » Fri Jul 12, 2019 1:32 pm

I will bet that no battery support or charger used and no backup done.

omar302
Posts: 100
Joined: Sat Apr 16, 2016 4:50 am
Vehicle: Ford Edge, Gasoline 2.7L/335hp, 2016

Re: climate control and entertainment not working on touch screen

Post by omar302 » Fri Jul 12, 2019 2:01 pm

Suggest you check your ABD and compare it to the stock values for your car and make sure you didn't change anything else by mistake.

winger19
Posts: 6
Joined: Thu May 09, 2019 3:14 pm
Vehicle: 2013 lincoln mx v6 305hp

Re: climate control and entertainment not working on touch screen

Post by winger19 » Fri Jul 12, 2019 3:49 pm

Guilty as charged , denbo , checked my abd ,looks good , master reset wont work at all

omar302
Posts: 100
Joined: Sat Apr 16, 2016 4:50 am
Vehicle: Ford Edge, Gasoline 2.7L/335hp, 2016

Re: climate control and entertainment not working on touch screen

Post by omar302 » Fri Jul 12, 2019 4:54 pm

Try to disconnect the car's battery for all few minutes.

denbo
Posts: 563
Joined: Mon Feb 06, 2017 3:00 pm
Vehicle: ford focus 16 zetec

Re: climate control and entertainment not working on touch screen

Post by denbo » Fri Jul 12, 2019 6:27 pm

Download the as built from ford and start again.

winger19
Posts: 6
Joined: Thu May 09, 2019 3:14 pm
Vehicle: 2013 lincoln mx v6 305hp

Re: climate control and entertainment not working on touch screen

Post by winger19 » Fri Jul 12, 2019 8:04 pm

I tried disconnect ing the battery , no change . I will try the as built again .Thanks for the replies guys I appreciate the help very much .

winger19
Posts: 6
Joined: Thu May 09, 2019 3:14 pm
Vehicle: 2013 lincoln mx v6 305hp

Re: climate control and entertainment not working on touch screen

Post by winger19 » Sun Jul 14, 2019 12:24 pm

Just to follow up on my issues, I loaded the 3.10 software upgrade and all my touch screen features are working again . Now to try activating navigation once more ....thanks ..Dave

DevinWright88
Posts: 9
Joined: Mon Aug 05, 2019 3:37 am
Vehicle: ford 3.5 twin turbo 2014

Re: climate control and entertainment not working on touch screen

Post by DevinWright88 » Sat Aug 17, 2019 3:41 am

Can you please tell me what you did. I have just uploaded 3.10 and my climate controls still dont work. Can you show me your as built data

winger19
Posts: 6
Joined: Thu May 09, 2019 3:14 pm
Vehicle: 2013 lincoln mx v6 305hp

Re: climate control and entertainment not working on touch screen

Post by winger19 » Sat Aug 17, 2019 9:13 pm

I just loaded the 3.10 software upgrade . My as built data is 8003-4000-029F , 2013 Lincoln mkx , sorry I can't be of more help

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